Carson Insurance Group

Lost my documents

Carson Insurance Group lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.

Good value

I appreciate that Carson Insurance Group shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.

Smooth transition

Switching from my old broker to Carson Insurance Group was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.

Helpful staff

The staff at Carson Insurance Group were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.

Would not recommend

Had a bad experience with Carson Insurance Group. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.

Exceptional claims handling

When I had a water damage claim, Carson Insurance Group handled everything quickly and professionally. The claim was settled faster than I expected.

Family business feel

Carson Insurance Group has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.

Reliable broker

Been with Carson Insurance Group for a couple of years now. They handle our home and auto insurance well. Sometimes hard to reach during busy periods.