Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Carlson & MacDonald Insurance
Excellent
2082 Elm Street, Waterloo, ON K0D 4Q5
Profile last updated: February 20, 2026
Est. 2020 10-25 team members
4.0
Since our founding, Carlson & MacDonald Insurance has been dedicated to providing outstanding insurance services to the people of Waterloo and Ontario. As an independent broker, we proudly represent our clients -- not the insurance companies -- ensuring you always receive unbiased advice and competitive pricing.
We specialize in personal insurance including auto, home, and tenant coverage, as well as commercial insurance for businesses of all sizes. From startups to established enterprises, we tailor our solutions to match your specific risk profile.
Though we are a newer brokerage, our team brings years of individual industry experience and a fresh, client-centric approach to insurance. Trust Carlson & MacDonald Insurance for honest advice, competitive rates, and the kind of personal service that only a local independent broker can provide.
Contact Information
Location
2082 Elm Street
Waterloo, ON K0D 4Q5
Location Map
2082 Elm Street, Waterloo, ON K0D 4Q5
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
Senior DriversLandlord InsuranceProfessional Liability
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
Write a Review
4.0
6 reviews
Sort by:
O
Olivia Walker
Dec 2025
Very professional
From the first call to signing the policy, everything was handled professionally. Carlson & MacDonald Insurance really knows the insurance market in Ontario.
Was this helpful?
D
Daniel Leclerc
Sep 2025
Average experience
My experience with Carlson & MacDonald Insurance was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
Was this helpful?
J
James Nguyen
Aug 2025
Good value
I appreciate that Carlson & MacDonald Insurance shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.
Was this helpful?
R
Raj Lee
Jun 2025
Slow and unresponsive
Carlson & MacDonald Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
Was this helpful?
P
Priya Patel
Mar 2025
Personal touch
What I love about Carlson & MacDonald Insurance is the personal service. They remember my name and proactively reach out before renewal to review my coverage.
Was this helpful?
N
Noah Walker
Dec 2024
Best broker in town
I've been with Carlson & MacDonald Insurance for years and they consistently find me the best rates. Their claims support is top-notch too.
Was this helpful?
Share Profile
Verify this broker's licence: Check Carlson & MacDonald Insurance's licensing status with the FSRA
Disclaimer: AtlasBrokers is a directory service. We do not sell, solicit, or negotiate insurance. Information on this page is for general reference only and should not be taken as financial or insurance advice.
Request a Quote
Interested in getting a quote from Carlson & MacDonald Insurance? Fill out the form below and they will get back to you.
Step 1 of 4: Type
What type of insurance do you need?
Select the type of insurance you are looking for a quote on.
Is this your brokerage?
Claim this listing to update your information, respond to reviews, and more.
Claim This ListingInsurance Partners
Intact InsuranceAviva CanadaWawanesa InsuranceThe Co-operatorsDesjardins InsuranceRSA InsuranceDefinity Insurance (Economical)Gore Mutual InsurancePembridge InsuranceCAA InsuranceTravelers CanadaNorthbridge InsuranceZurich CanadaWestland InsurancebelairdirectTD InsuranceSonnet InsurancePeace Hills Insurance