Profile last updated: February 20, 2026
594 Albert Street South
Thunder Bay, ON N7H 1L1
594 Albert Street South, Thunder Bay, ON N7H 1L1
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Emma Thompson
Family business feel
Carlson & Co. Insurance has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.
Anika Okafor
Personal touch
What I love about Carlson & Co. Insurance is the personal service. They remember my name and proactively reach out before renewal to review my coverage.
Genevieve Fraser
Amazing customer service
The staff at Carlson & Co. Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
Kayla Johnson
Slow and unresponsive
Carlson & Co. Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
Marc-Andre Lee
Fair pricing
Carlson & Co. Insurance offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.
Philippe Murray
Helpful staff
The staff at Carlson & Co. Insurance were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
Noah Lefebvre
Would recommend to anyone
The team at Carlson & Co. Insurance in Thunder Bay went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.
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