Auto InsuranceHome InsuranceBusiness Insurance
Caribou Insurance Agency
Excellent
880 Willow Crescent, Niagara Falls, ON L9K 0B4
Profile last updated: February 20, 2026
Est. 1991 2-5 team members
3.4
Caribou Insurance Agency is an independent insurance brokerage proudly serving the Niagara Falls community and surrounding areas in Ontario. As an independent broker, we work with multiple insurance providers to compare rates and coverage options, ensuring our clients get the best value for their insurance needs.
Our team specializes in auto insurance, home insurance, commercial insurance, and tenant insurance. Whether you're a first-time home buyer, a growing business, or simply looking for better rates on your current policy, we take the time to understand your unique situation and find the right coverage.
With over 35 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. We are committed to providing personalized service and expert advice to every client who walks through our door. At Caribou Insurance Agency, you're not just a policy number -- you're part of our community.
Contact Information
Location
880 Willow Crescent
Niagara Falls, ON L9K 0B4
Location Map
880 Willow Crescent, Niagara Falls, ON L9K 0B4
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceBusiness Insurance
Specialties
High-Risk DriversNew DriversSenior DriversCommercial AutoProfessional Liability
Business Hours
SundayClosed
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
Saturday10:00 - 14:00
Languages
English
Photos
Reviews
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3.4
7 reviews
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B
Benjamin Anderson
Aug 2025
Would not recommend
Had a bad experience with Caribou Insurance Agency. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.
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K
Kayla Leclerc
Jul 2025
Not what I expected
Based on reviews I expected more from Caribou Insurance Agency. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.
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N
Nathan Gauthier
Nov 2024
Highly recommend
Caribou Insurance Agency helped us compare home insurance quotes from multiple providers. We ended up saving over $400 a year. Very professional team.
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S
Sophia Nguyen
Oct 2024
Pretty good
Caribou Insurance Agency helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.
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J
Jasmine Fraser
Sep 2024
Helpful staff
The staff at Caribou Insurance Agency were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
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B
Brandon Girard
May 2024
Made insurance easy
Insurance has always been confusing to me, but the team at Caribou Insurance Agency explained everything in plain language. Got great tenant insurance coverage at a fair price.
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H
Hassan Okafor
May 2024
Wonderful experience
Needed business insurance for my small company and Caribou Insurance Agency made the process so easy. They compared quotes from several insurers and found the perfect fit.
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