Profile last updated: February 20, 2026
1821 Yonge Street
Burnaby, BC V8W 1Q2
1821 Yonge Street, Burnaby, BC V8W 1Q2
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Rebecca Li
Slow and unresponsive
Caribou Brokerage was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
Mei Johal
Amazing customer service
The staff at Caribou Brokerage are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
Robert Morrison
Lost my documents
Caribou Brokerage lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
Mei Bergeron
Excellent service
After a car accident, Caribou Brokerage guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.
Yuki Wong
Room for improvement
Caribou Brokerage handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.
Raj Bergeron
Personal touch
What I love about Caribou Brokerage is the personal service. They remember my name and proactively reach out before renewal to review my coverage.
Verify this broker's licence: Check Caribou Brokerage's licensing status with the BCFSA
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