CAA Store - Orillia

I recently met with Joe Odisho in regards to my home and auto insurance and I was greeted with genuine care. Joe took the time to explain everything about home and auto insurance and he was very knowledgable and friendly throughout the whole process. I don’t like discussing insurance however Joe made it easy and fun to understand which is very rare these days. Joes expertise and professionalism in our whole interaction was impressive and welcoming. I would highly recommend him to anyone looking for insurance thats reliable but also friendly.

Great service. Walked in ten minutes before closing and was able to grab an international drivers license with no headaches. All staff still had smiles on their faces despite me walking in right before close. Keep up the great work!

I had the pleasure of working with Joe Odisho for both my home and auto insurance, and I couldn't be more impressed. Joe is incredibly professional, knowledgeable, and made the entire process seamless. He took the time to explain my options in detail, ensuring I had the right coverage for my needs at the best rate. His expertise and commitment to client satisfaction really stood out. I highly recommend Joe to anyone looking for a trustworthy and skilled insurance professional.

Review of CAA Roadside Assistance on Highway 11 (19/05/2024) On Sunday, May 19, 2024, we found ourselves stranded on Highway 11 with a flat tire. In a moment of distress, we reached out to CAA Roadside Assistance, and the experience was nothing short of exceptional. Here is a detailed review of our experience: Prompt Response Time From the moment we placed the call, CAA's efficiency was evident. The representative on the phone was calm, professional, and reassuring. Within minutes, we received a confirmation of our request, and the estimated arrival time for the tow truck was provided. Professional and Friendly Service The tow truck driver arrived within the promised timeframe, which was a huge relief. He was not only professional but also very friendly. He took the time to explain the situation, what he would do, and assured us that we were in good hands. His expertise and demeanor turned a stressful situation into a manageable one. Seamless Towing Experience Our vehicle was carefully loaded onto the tow truck, and we were transported to Jim Wilson Chevrolet in Orillia without any issues. The entire process was smooth, and the driver ensured that our vehicle was secured and safe throughout the journey. Excellent Communication Throughout the ordeal, CAA kept us updated via phone and text messages. This constant communication was very comforting, as we were kept in the loop regarding the tow truck's arrival and the progress towards our destination. Overall Satisfaction Overall, our experience with CAA Roadside Assistance on May 19, 2024, was outstanding. Every step of the process, from the initial call to the final drop-off, was handled with professionalism and care. CAA turned a potentially frustrating and stressful situation into a smooth and manageable experience. We highly recommend CAA Roadside Assistance for their exceptional service and professionalism. Their prompt response, clear communication, and friendly service provided us with peace of mind when we needed it most. --- **Rating:** ★★★★★ **Date of Experience:** 19/05/2024 **Location:** Highway 11 to Jim Wilson Chevrolet, Orillia **Service Provided:** Roadside Assistance (Flat Tire and Towing) **Overall Satisfaction:** Very Satisfied

Very informed, and helpful. Offered travel tips, and printed material for us to take with us, that included trip tics for directions to where we are going.Staff helpful, and happy. Left felling good, and secure in the knowledge they shared that we would have no problems with our up coming holiday.