Profile last updated: February 20, 2026
94 Cedar Lane
Niagara Falls, ON M5B 4F7
94 Cedar Lane, Niagara Falls, ON M5B 4F7
Get Directions8 reviews
Patrick Reid
Mixed feelings
I had mixed feelings about Burton & MacDonald Insurance. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
Ethan Lee
Okay but not great
Used Burton & MacDonald Insurance for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
Michael Johnson
Not what I expected
Based on reviews I expected more from Burton & MacDonald Insurance. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.
Genevieve Fortin
Exceptional claims handling
When I had a water damage claim, Burton & MacDonald Insurance handled everything quickly and professionally. The claim was settled faster than I expected.
Daniel Johnson
Fair pricing
Burton & MacDonald Insurance offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.
Priya Roy
Helpful but slow
The broker at Burton & MacDonald Insurance was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.
Amelia Leclerc
Amazing customer service
The staff at Burton & MacDonald Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
Alexander Morrison
Made insurance easy
Insurance has always been confusing to me, but the team at Burton & MacDonald Insurance explained everything in plain language. Got great tenant insurance coverage at a fair price.
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