Profile last updated: February 20, 2026
1157 Water Street
Thunder Bay, ON P7E 0U9
1157 Water Street, Thunder Bay, ON P7E 0U9
Get Directions8 reviews
Ryan Schmidt
Poor communication
My biggest issue with Burton Insurance Group was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.
Harpreet Olsen
Satisfied customer
Overall satisfied with Burton Insurance Group. They set up our condo insurance and explained the coverage well. The quote process could be faster.
Hassan O'Brien
Renewal was painless
Just went through my annual renewal with Burton Insurance Group. They proactively reviewed my home insurance and found me a better rate without me even asking.
Harpreet Reid
Best broker in town
I've been with Burton Insurance Group for years and they consistently find me the best rates. Their claims support is top-notch too.
Kevin Chen
Okay but not great
Used Burton Insurance Group for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
Anika Mueller
Disappointing experience
I was disappointed with Burton Insurance Group. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.
Nathan Fraser
Very professional
From the first call to signing the policy, everything was handled professionally. Burton Insurance Group really knows the insurance market in Ontario.
Stephanie Fortin
Couldn't be happier
Switched all my insurance to Burton Insurance Group last year. Better coverage, lower premiums, and they handle all the paperwork. Couldn't be happier with the service.
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