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Burns & Thomas Insurance
Excellent
1610 Broad Street, Ottawa, ON K0I 9H2
Profile last updated: February 20, 2026
Est. 2020 2-5 team members
3.6
Welcome to Burns & Thomas Insurance, your trusted insurance partner in Ottawa, Ontario. We are a full-service insurance brokerage that believes in putting our clients first. By working with a wide network of insurance companies, we're able to shop the market on your behalf and find competitive rates on auto, home, business, and specialty insurance products.
Our experienced team of licensed brokers understands that every client's needs are different. That's why we take a consultative approach, taking the time to understand your risks and recommending coverage that truly protects what matters most to you.
Though we are a newer brokerage, our team brings years of individual industry experience and a fresh, client-centric approach to insurance. Visit our office in Ottawa or give us a call to discover how an independent broker can make a difference in your insurance experience.
Contact Information
Location
1610 Broad Street
Ottawa, ON K0I 9H2
Location Map
1610 Broad Street, Ottawa, ON K0I 9H2
Get DirectionsInsurance Lines
Home InsuranceBusiness Insurance
Specialties
Condo InsuranceVacation PropertyRestaurant InsuranceConstruction Insurance
Business Hours
SundayClosed
Monday09:00 - 17:30
Tuesday09:00 - 17:30
Wednesday09:00 - 17:30
Thursday09:00 - 17:30
Friday09:00 - 17:30
Saturday10:00 - 14:00
Languages
EnglishFrench
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Reviews
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3.6
7 reviews
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B
Brandon Chen
Jan 2026
Excellent service
After a car accident, Burns & Thomas Insurance guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.
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Alexander Morrison
Oct 2025
Does the job
Burns & Thomas Insurance helped me find auto insurance after I moved to Ottawa. Decent rates and good coverage. Not the most high-tech office but they get results.
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P
Priya Walker
Jun 2025
Average experience
My experience with Burns & Thomas Insurance was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
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T
Tyler Hamilton
May 2025
Amazing customer service
The staff at Burns & Thomas Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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K
Kevin Bergeron
Dec 2024
Very professional
From the first call to signing the policy, everything was handled professionally. Burns & Thomas Insurance really knows the insurance market in Ontario.
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C
Charlotte Bergeron
Sep 2024
Reliable broker
Been with Burns & Thomas Insurance for a couple of years now. They handle our home and auto insurance well. Sometimes hard to reach during busy periods.
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J
Jasmine Tremblay
May 2024
Renewal was painless
Just went through my annual renewal with Burns & Thomas Insurance. They proactively reviewed my home insurance and found me a better rate without me even asking.
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