Brooks Insurance Group

Personal touch

What I love about Brooks Insurance Group is the personal service. They remember my name and proactively reach out before renewal to review my coverage.

Smooth transition

Switching from my old broker to Brooks Insurance Group was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.

Wonderful experience

Needed business insurance for my small company and Brooks Insurance Group made the process so easy. They compared quotes from several insurers and found the perfect fit.

Poor communication

My biggest issue with Brooks Insurance Group was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Mixed feelings

I had mixed feelings about Brooks Insurance Group. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.

Perfect for small business

Brooks Insurance Group set up our commercial liability and property insurance. They understood our industry and found coverage that actually fits our needs.

Slow and unresponsive

Brooks Insurance Group was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.