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Brooks & Chen Insurance
Excellent
886 York Street, London, ON K7W 9P3
Profile last updated: February 20, 2026
Est. 2015 2-5 team members
4.2
Brooks & Chen Insurance is an independent insurance brokerage proudly serving the London community and surrounding areas in Ontario. As an independent broker, we work with multiple insurance providers to compare rates and coverage options, ensuring our clients get the best value for their insurance needs.
Our team specializes in auto insurance, home insurance, commercial insurance, and tenant insurance. Whether you're a first-time home buyer, a growing business, or simply looking for better rates on your current policy, we take the time to understand your unique situation and find the right coverage.
With 11 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. We are committed to providing personalized service and expert advice to every client who walks through our door. At Brooks & Chen Insurance, you're not just a policy number -- you're part of our community.
Contact Information
Location
886 York Street
London, ON K7W 9P3
Location Map
886 York Street, London, ON K7W 9P3
Get DirectionsInsurance Lines
Auto InsuranceBusiness Insurance
Specialties
High-Risk DriversFleet InsuranceCondo InsurancePet Insurance
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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4.2
6 reviews
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S
Samantha Kim
Nov 2025
Average experience
My experience with Brooks & Chen Insurance was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
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Matthew Wong
Jun 2025
Good value
I appreciate that Brooks & Chen Insurance shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.
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R
Rebecca Li
Jun 2025
Local knowledge matters
Brooks & Chen Insurance really understands the local insurance market in London. Their connections with insurers helped me get coverage that bigger brokers couldn't.
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R
Raj Anderson
Jun 2024
Helpful but slow
The broker at Brooks & Chen Insurance was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.
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K
Kevin Morrison
May 2024
Decent service
Got my tenant insurance through Brooks & Chen Insurance. The price was fair and the coverage is good. Wish they had evening hours for working professionals.
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O
Olivia Gagnon
Mar 2024
Made insurance easy
Insurance has always been confusing to me, but the team at Brooks & Chen Insurance explained everything in plain language. Got great tenant insurance coverage at a fair price.
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