Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Brooks & Armstrong Insurance
Excellent
1803 Burrard Street, Waterloo, ON M1H 8H0
Profile last updated: February 20, 2026
Est. 2008 10-25 team members
3.0
Brooks & Armstrong Insurance brings together experienced insurance professionals who are passionate about helping clients in Waterloo, Ontario, find the coverage they deserve. As an independent brokerage, we have the unique ability to shop your insurance across multiple carriers, finding the perfect balance of coverage and cost.
Our product offerings include auto, home, life, commercial, and specialty insurance lines. We also provide ongoing policy management, annual reviews, and dedicated claims assistance to ensure your insurance keeps pace with your life.
With 18 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. Discover why more people in Waterloo are choosing Brooks & Armstrong Insurance as their go-to insurance broker.
Contact Information
Location
1803 Burrard Street
Waterloo, ON M1H 8H0
Location Map
1803 Burrard Street, Waterloo, ON M1H 8H0
Get DirectionsInsurance Lines
Auto InsuranceHome Insurance
Specialties
Senior DriversFleet InsuranceLandlord InsuranceProfessional Liability
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 16:00
SaturdayClosed
Languages
EnglishFrench
Photos
Reviews
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3.0
7 reviews
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D
Daniel Fraser
Oct 2025
Slow and unresponsive
Brooks & Armstrong Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
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K
Kayla Nguyen
Aug 2025
Multi-policy savings
Combined our home, auto, and cottage insurance through Brooks & Armstrong Insurance. The multi-policy discount was substantial and managing everything through one broker is so convenient.
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J
Jean-Pierre Fraser
Jun 2025
Pretty good
Brooks & Armstrong Insurance helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.
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C
Catherine Okafor
Aug 2024
Would recommend to anyone
The team at Brooks & Armstrong Insurance in Waterloo went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.
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E
Emily Lefebvre
Jun 2024
Disappointing experience
I was disappointed with Brooks & Armstrong Insurance. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.
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P
Patrick Johal
Jun 2024
Lost my documents
Brooks & Armstrong Insurance lost some of my paperwork during the home insurance application process. Had to resubmit everything. Very unprofessional experience.
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C
Christopher Tremblay
Mar 2024
Amazing customer service
The staff at Brooks & Armstrong Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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