Bridgewater Insurance Agency Limited

Horrible unprofessional service. They are rude and highly incompetent. Stay away from this place.

Between over pricing, and never responding to their customers - I'm surprised they are still open. Ben was great - after he went away, everything else went downhill. If you want good customer service, be sure to go elsewhere. I'm still dealing with the mess they made.

I called my broker 7 times with no response. I'm surprised I got service from this company. Natasha was my broker and she never answers her phone. Avoid this place at all costs. They take your money and give you terrible service. I've gotten better serive at mcdonalds.

They are quick and helpful in person but like many brokers you can sit outside and call and call and get no answer and then walk in to an empty front desk and get greeted and offered help. So your forced to drive to town instead of making a quick call. Other then that no complaints yet.

Absolutely abysmal customer service. Nearly non-existent. Emails regularly go un-answered, or, they respond and provide you with a script that states they’re experiencing higher than normal email volumes and need 30 days to formulate any sort of response. This has been the status quo for years. Don’t expect any sort of apology or action from management either. Avoid this business at all costs.