Profile last updated: February 20, 2026
1801 Lyon Street
Waterloo, ON K7V 0S1
1801 Lyon Street, Waterloo, ON K7V 0S1
Get Directions5 reviews
Harpreet Fraser
Slow and unresponsive
Black & Douglas Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
Nicole Johnson
Satisfied customer
Overall satisfied with Black & Douglas Insurance. They set up our condo insurance and explained the coverage well. The quote process could be faster.
Lucas Johnson
Would recommend to anyone
The team at Black & Douglas Insurance in Waterloo went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.
Wei Reid
Okay but not great
Used Black & Douglas Insurance for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
Catherine Wilson
Excellent service
After a car accident, Black & Douglas Insurance guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.
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