Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Black & Douglas Insurance
Excellent
1801 Lyon Street, Waterloo, ON K7V 0S1
Profile last updated: February 20, 2026
Est. 2005 2-5 team members
3.4
As one of Waterloo's trusted independent insurance brokerages, Black & Douglas Insurance is committed to providing Ontario residents with access to the best insurance products on the market. We partner with a diverse portfolio of insurance carriers to bring you options, savings, and peace of mind.
Our expertise covers auto insurance, homeowners and renters insurance, commercial insurance, and specialized coverage for unique risks. We also offer comprehensive claims support to guide you through the process if something goes wrong.
With 21 years of experience serving our community, we have built strong relationships with insurers and a deep understanding of our clients' needs. At Black & Douglas Insurance, we treat every policy like it's our own. Get in touch to start protecting what matters most.
Contact Information
Location
1801 Lyon Street
Waterloo, ON K7V 0S1
Location Map
1801 Lyon Street, Waterloo, ON K7V 0S1
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
Fleet InsuranceCondo InsuranceLandlord InsuranceCyber InsuranceLife Insurance
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.4
5 reviews
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H
Harpreet Fraser
Dec 2025
Slow and unresponsive
Black & Douglas Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
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N
Nicole Johnson
Apr 2025
Satisfied customer
Overall satisfied with Black & Douglas Insurance. They set up our condo insurance and explained the coverage well. The quote process could be faster.
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L
Lucas Johnson
Oct 2024
Would recommend to anyone
The team at Black & Douglas Insurance in Waterloo went above and beyond to help us. They shopped around and found us home insurance that was significantly cheaper.
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W
Wei Reid
May 2024
Okay but not great
Used Black & Douglas Insurance for tenant insurance. Price was average, service was fine. Nothing that really stood out compared to other brokers I've used.
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C
Catherine Wilson
Jan 2024
Excellent service
After a car accident, Black & Douglas Insurance guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.
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