Billyard Insurance Group - Mississauga West

The broker, Karan Gill, is extremely careless and unprofessional. He lacks basic customer service skills, and due to his negligence, I now have an outstanding amount to pay that I am not liable for." Even they are not providing any kind of solution .

Thank you very much for all the support throughout for home and car insurance. I have been a client since w years now and the representative Sunil Parshad has been excellent in helping with my needs and goes above and beyond with his service and advice. Thank you!

I had a very disappointing experience with Rajpreet, who handled my insurance. Her service was completely unprofessional — she hid important details from me, never sent the cancellation email, and didn’t provide any clear information about the amount to be deducted or the insurance cancellation process. It was extremely frustrating and confusing. However, when I called the insurance company today, another representative (Daljeet Kaur) helped me, and I truly appreciate her support. She was polite, clear, and professional — exactly how customer service should be. I’m thankful to her for resolving the issue that Rajpreet mishandled.

I had a very disappointing experience with manpreet grewal, who handled my insurance. His service was completely unprofessional — so rude, never pick up phones, (so I decided to call with a different phone number and he picked up). To summarize the convo is, he's not ready to listen to clients grievances and doesn't truly understand professionalism, he hang up the call out of his personal issues.

I recently had the pleasure of working with Kanwal at BIG for my commercial insurance needs, and I couldn’t be more impressed. From start to finish, his professionalism and dedication were outstanding. Kanwal is punctual, efficient, and truly goes above and beyond to ensure you’re covered from every angle. He made the process quick and seamless, giving me complete peace of mind knowing my business is fully protected. I can’t recommend him highly enough.