Billyard Insurance Group - Markham North

Eric is amazing! I was in a jam with less than 48 hours to renew my home and auto insurance. Eric stepped up to help me in under 24 hours! He is thorough, professional and detail oriented to ensure I had the absolute best coverage (and service). I can’t thank him enough and look forward to being a loyal customer for years to come. Thank you BIG

I had the great fortune of meeting the best insurance broker of my life at this company—Tracy Guo. She is not only warm and friendly, but also extremely professional and detail-oriented in her work. Tracy patiently explained all the different terms and conditions of the policies, ensuring that I fully understood everything. Her ability to break down complex information into simple, digestible explanations was incredibly reassuring. From our very first interaction, Tracy took the time to truly understand my needs and provided personalized advice based on my specific circumstances. She didn’t rush through anything, and I always felt like she genuinely cared about finding the best insurance solution for me rather than just closing a sale. Her attention to detail and commitment to delivering excellent service made me feel completely confident that I was in good hands. Tracy’s expertise, combined with her personal approach, sets her apart as an exceptional broker. I highly recommend her to anyone looking for insurance guidance. You’ll be in the best hands with Tracy!

Joanna Ho made the process of getting auto insurance very easy. Even though I had unwisely waited until late in the afternoon on the last day of my previous policy to switch to a new one, Joanna was very friendly and professional on the phone, and patiently and efficiently went through all the details with me. In all interactions she has been very responsive, attentive to detail, and personable. I highly recommend Joanna to anyone looking for an insurance policy.

Just worked with Richie on a business insurance for my architect company. Besides being very responsive and easy to work with, Richie delivered the best advice and professionalism I have experience with any insurance company or broker I have worked with This is my 3rd company and will be definitely moving my other businesses over to Richie soon. He knows his stuff. I highly recommended him to anyone that need an insurance

Richie is the best. He got me out of a pickle on a weekend when I was trying to pick up my new car. My previous broker made a screw up and told me to wait until the following Monday (4 days after) to get it fix and I had to pick up the car the next morning. Lucky I found Richie and he got it done for me right away and was able to pick up the car the next morning. He even call me on a weekend to make sure I picked up and there was no issues. Great service and speedy. He put a lot of attention and make sure I understand the coverage too. Luckily I found BIG brokers on Google