Baxter & Co. Insurance

Personal touch

What I love about Baxter & Co. Insurance is the personal service. They remember my name and proactively reach out before renewal to review my coverage.

Helpful staff

The staff at Baxter & Co. Insurance were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.

Saved us money on auto insurance

Switched our auto insurance through Baxter & Co. Insurance and saved a significant amount. The broker took the time to explain all the coverage options clearly.

Slow and unresponsive

Baxter & Co. Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.

Family business feel

Baxter & Co. Insurance has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.

Good broker

Baxter & Co. Insurance took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.

Does the job

Baxter & Co. Insurance helped me find auto insurance after I moved to St. Catharines. Decent rates and good coverage. Not the most high-tech office but they get results.

Room for improvement

Baxter & Co. Insurance handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.