ARC Insurance Brokers St. Albert

Paul Nam has been fantastic through the whole process of getting me set up with a great, competitive house insurance. The effort to ensure I understand all of my options has not gone unnoticed. Would recommend working with him to anyone looking for a comfortable experience.

Was initially very impressed with our experience dealing with Boaz, but unfortunately once we were signed up the service has been awful. I have consistently had to chase him up to action items that he himself set timelines for and I will not be willing to work with him in the future as I am tired of not receiving reliable service.

Paul N was so helpful and patient when I was shopping for a new auto insurance. My signal inside the house was spotty and he was accommodating with how I preferred to be reached. He was very quick with his responses, which I appreciate because my last policy was about to expire when I contacted them. He also did his best to get me the best payment plan and answered all my questions well. 👏

Boaz has been our broker for the last few years, since we moved to Edmonton. As we've transitioned from renters to homeowners, Boaz has been there for us when we needed him. He is always quick to respond, he is always well prepared, he is kind and patient and takes the time to explain things in a way that is easy to understand. We've really come to trust that Boaz is always looking out for our best interests. What more can you ask for??

After AMA cancelled my insurance I was freaking out trying to get ahold of them over the holidays. Since I couldn’t get through to anyone I ended up googling to try to see what my best option would be. I ended up on Reddit where someone suggested getting an insurance broker. I reached out to 2 different companies. The first one sent me a generic message a few hours later basically with one option for me. I ended up reading that ARC had experience with nsf payments and people who will be deemed “high risk”—which I was afraid I was going to be. Not a word of a lie only mere minutes later I got a response and a personal phone call from Boaz. He was super friendly and non-judgemental and talked me off a cliff. He even suggested I try to work it out with AMA first before doing anything else. I headed over to AMA right after I got off the phone with him. Despite being a loyal customer to AMA for 16 years and never missing a payment before they refused to keep me on the same plan and wanted to charge be $90 more. I messaged Boaz and he got straight to work for me. He ended up finding me an unreal deal with a new insurance company. I can’t recommend him enough. Truly above and beyond customer service.