AMC Insurance Service - Coquitlam Burquitlam

I’ve been with this company for over 30 years when the original owner had a couple of employees. After his death I believe it’s passed through a few different owners. Today’s owners have staff that is unprofessional and rude. Extremely unhelpful and have had ME calling the underwriters since early January only to either have wrong numbers or getting through to a USA number and then after 7 different people who all told me it’s the brokers job to get these requests taken care of. So another payment due to come out tomorrow without my original concern being dealt with. Transferred to a manager and they hung up on me. Call through again and they’re all speaking a different language to each other while forgetting to put me on hold. Cancelled my policy today seeing they were unable & unwilling to help me.

I had a wonderful experience at AMC Coquitlam. Mr. Pawan was extremely professional, polite, and very knowledgeable. He took the time to explain everything clearly and made the entire process easy for me. Customer service like this is rare these days, and I truly appreciate his support. Highly recommended!

Working with Mah Mazidi was genuinely stress-free. She handled our home insurance with clarity, honesty, and real care. Nothing felt rushed or confusing — she took the time to explain what actually mattered and made sure we were properly covered, not over-sold. What stood out most was trust. I felt confident every step of the way, knowing she had our best interests in mind. If you want an insurance advisor who is knowledgeable, reliable, and truly on your side, Mah is the one. ⭐

I recently visited ICBC to cancel my insurance, and I had a great experience thanks to Manpreet. She was friendly, professional, and very helpful throughout the whole process. She explained everything clearly and made the cancellation quick and stress-free. I really appreciate her excellent customer service. Thank you, Manpreet, for making the visit so smooth and positive!

Mah Mazda helped me with transferring the newly bought private sale car into my name and it was a pleasure working with her. She is really kind, patient and really explains all the different types of insurance coverages, gives tips without being pushy. Would recommend! And will be back here for future needs.