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Back to blogGetting Started

The Complete Guide to the Training Academy: Certifications for Brokers

Mar 2, 20265 min read

Onboarding new team members and keeping your team sharp is one of the biggest challenges for growing brokerages. Our Training Academy solves this with structured courses, progress tracking, and certifications.

Available Courses

Platform Fundamentals - Navigating the workspace - Managing contacts and deals - Using the pipeline effectively - Setting up automations

Advanced CRM - Custom fields and data modeling - Advanced search and filtering - Report building and analytics - API and integration setup

Compliance & Regulations - Data privacy best practices - Record-keeping requirements - Provincial/state regulatory overview - Audit preparation

Sales Mastery - Lead qualification techniques - Pipeline management strategies - Closing techniques for brokers - Client relationship management

AI & Automation - Using AI agents effectively - Document OCR workflows - Deal scoring interpretation - Automated follow-up sequences

How It Works

  1. Assign courses to team members from the Training tab
  2. Track progress — see who's started, in-progress, and completed
  3. Certifications — team members earn badges upon completion
  4. Custom courses — create your own training content for your team

For Admins

The Training Academy dashboard shows: - Team-wide completion rates - Individual progress per course - Time spent on training - Certification status

Training is available on Professional and Enterprise plans. Start training your team today.

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