Webster Insurance Group

Responsive and caring

When my basement flooded, Webster Insurance Group was the first call I made. They walked me through the claims process and followed up regularly. A+ service.

Disappointing experience

I was disappointed with Webster Insurance Group. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.

Not what I expected

Based on reviews I expected more from Webster Insurance Group. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.

Could be better

The rates Webster Insurance Group found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.

Exceptional claims handling

When I had a water damage claim, Webster Insurance Group handled everything quickly and professionally. The claim was settled faster than I expected.

Mixed feelings

I had mixed feelings about Webster Insurance Group. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.

Smooth transition

Switching from my old broker to Webster Insurance Group was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.