Stephens Insurance Agency

Room for improvement

Stephens Insurance Agency handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.

Local knowledge matters

Stephens Insurance Agency really understands the local insurance market in St. Albert. Their connections with insurers helped me get coverage that bigger brokers couldn't.

Quick and efficient

Needed auto insurance quickly after buying a new car. Stephens Insurance Agency had everything set up within a few hours. Great efficiency!

Slow and unresponsive

Stephens Insurance Agency was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.

Good broker

Stephens Insurance Agency took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.

Average experience

My experience with Stephens Insurance Agency was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.

Helpful but slow

The broker at Stephens Insurance Agency was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.

Pretty good

Stephens Insurance Agency helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.