Rockwood Financial & Insurance

Average experience

My experience with Rockwood Financial & Insurance was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.

Slow and unresponsive

Rockwood Financial & Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.

Exceptional claims handling

When I had a water damage claim, Rockwood Financial & Insurance handled everything quickly and professionally. The claim was settled faster than I expected.

Responsive and caring

When my basement flooded, Rockwood Financial & Insurance was the first call I made. They walked me through the claims process and followed up regularly. A+ service.

Personal touch

What I love about Rockwood Financial & Insurance is the personal service. They remember my name and proactively reach out before renewal to review my coverage.

Excellent service

After a car accident, Rockwood Financial & Insurance guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.

Trustworthy and reliable

I've trusted Rockwood Financial & Insurance with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.

Could be better

The rates Rockwood Financial & Insurance found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.