Profile last updated: February 20, 2026
1784 Grafton Street
Lethbridge, AB T7U 6W8
1784 Grafton Street, Lethbridge, AB T7U 6W8
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Genevieve Kim
Helpful staff
The staff at Richards Insurance Agency were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.
Yuki Kim
Smooth transition
Switching from my old broker to Richards Insurance Agency was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.
Alexander Tremblay
Could be better
The rates Richards Insurance Agency found for my home insurance were okay, but I found a similar quote on my own online. The personal service was nice though.
Amelia Walker
Responsive and caring
When my basement flooded, Richards Insurance Agency was the first call I made. They walked me through the claims process and followed up regularly. A+ service.
Emma Gauthier
Best broker in town
I've been with Richards Insurance Agency for years and they consistently find me the best rates. Their claims support is top-notch too.
Jacques Lefebvre
Helpful but slow
The broker at Richards Insurance Agency was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.
Julie Schmidt
Excellent service
After a car accident, Richards Insurance Agency guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.
Benjamin Okafor
Family business feel
Richards Insurance Agency has that family business feel that you don't get from big insurance companies. They genuinely care about finding you the right coverage.
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