Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
PacificBay Brokerage
Excellent
1298 Duckworth Street, Welland, ON P7L 9P4
Profile last updated: February 20, 2026
Est. 1990 5-10 team members
3.8
As one of Welland's trusted independent insurance brokerages, PacificBay Brokerage is committed to providing Ontario residents with access to the best insurance products on the market. We partner with a diverse portfolio of insurance carriers to bring you options, savings, and peace of mind.
Our expertise covers auto insurance, homeowners and renters insurance, commercial insurance, and specialized coverage for unique risks. We also offer comprehensive claims support to guide you through the process if something goes wrong.
With over 36 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. At PacificBay Brokerage, we treat every policy like it's our own. Get in touch to start protecting what matters most.
Contact Information
Location
1298 Duckworth Street
Welland, ON P7L 9P4
Location Map
1298 Duckworth Street, Welland, ON P7L 9P4
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant Insurance
Specialties
High-Risk DriversNew DriversLife Insurance
Business Hours
SundayClosed
Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
SaturdayClosed
Languages
EnglishFrench
Photos
Reviews
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3.8
5 reviews
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L
Lucas Gauthier
Feb 2026
Would not recommend
Had a bad experience with PacificBay Brokerage. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.
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M
Marc-Andre Chen
Jul 2024
Excellent service
After a car accident, PacificBay Brokerage guided me through the entire claims process. I felt supported every step of the way. Cannot recommend them enough.
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L
Laura Wilson
Apr 2024
Five stars all around
Switched to PacificBay Brokerage on a friend's recommendation and I'm so glad I did. My auto insurance premium dropped and I actually have better coverage now.
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R
Ryan Cote
Jan 2024
Great for bundling
PacificBay Brokerage bundled our home, auto, and umbrella policies together and saved us a ton. One broker handling everything makes life so much easier.
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M
Marie-Claire Wilson
Jan 2024
Perfect for small business
PacificBay Brokerage set up our commercial liability and property insurance. They understood our industry and found coverage that actually fits our needs.
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