Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Jones & Associates Insurance
Excellent
957 Richmond Street, Niagara Falls, ON P0V 4E0
Profile last updated: February 20, 2026
Est. 1966 2-5 team members
3.9
Welcome to Jones & Associates Insurance, your trusted insurance partner in Niagara Falls, Ontario. We are a full-service insurance brokerage that believes in putting our clients first. By working with a wide network of insurance companies, we're able to shop the market on your behalf and find competitive rates on auto, home, business, and specialty insurance products.
Our experienced team of licensed brokers understands that every client's needs are different. That's why we take a consultative approach, taking the time to understand your risks and recommending coverage that truly protects what matters most to you.
With over 60 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Visit our office in Niagara Falls or give us a call to discover how an independent broker can make a difference in your insurance experience.
Contact Information
Location
957 Richmond Street
Niagara Falls, ON P0V 4E0
Location Map
957 Richmond Street, Niagara Falls, ON P0V 4E0
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant Insurance
Specialties
High-Risk DriversCondo InsuranceProfessional Liability
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
EnglishFrench
Photos
Reviews
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3.9
8 reviews
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A
Anika Bouchard
Aug 2025
Good broker
Jones & Associates Insurance took the time to review our existing policies and found gaps in our coverage. They fixed everything and the price was reasonable.
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J
Jacques Wilson
Aug 2025
Very professional
From the first call to signing the policy, everything was handled professionally. Jones & Associates Insurance really knows the insurance market in Ontario.
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R
Robert Cote
Oct 2024
Disappointing experience
I was disappointed with Jones & Associates Insurance. They took over a week to get back to me with auto insurance quotes and the rates weren't even competitive.
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I
Isabella Bouchard
Aug 2024
Amazing customer service
The staff at Jones & Associates Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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S
Stephanie Wilson
May 2024
Trustworthy and reliable
I've trusted Jones & Associates Insurance with all my insurance needs for the past five years. They always review my policies at renewal to make sure I'm getting the best deal.
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C
Charlotte Tremblay
May 2024
Fair pricing
Jones & Associates Insurance offered fair pricing on our commercial insurance package. The broker understood our business needs. Would have liked a faster turnaround on the policy documents.
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K
Kevin Martin
Jan 2024
Top notch broker
Jones & Associates Insurance found us comprehensive home and auto insurance at a price that beat what we were paying before. The team is very responsive.
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M
Marie-Claire Chen
Jan 2024
Average experience
My experience with Jones & Associates Insurance was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
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