Auto InsuranceTenant InsuranceBusiness Insurance
Hayes & Fraser Insurance
Excellent
719 Portage Avenue, Victoria, BC V5D 7H8
Profile last updated: February 20, 2026
Est. 1994 10-25 team members
3.5
Residents of Victoria and surrounding communities in British Columbia have relied on Hayes & Fraser Insurance for comprehensive, affordable insurance coverage. Our brokerage works with an extensive network of Canadian insurance providers to deliver competitive quotes on auto, home, commercial, and specialty insurance.
What sets us apart is our dedication to understanding each client's unique needs. We don't believe in one-size-fits-all solutions. Instead, we craft customized insurance packages that provide the right level of protection at a price that fits your budget.
With over 32 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Insurance is personal, and so is our service. Visit Hayes & Fraser Insurance or call us to see how we can help.
Contact Information
Location
719 Portage Avenue
Victoria, BC V5D 7H8
Location Map
719 Portage Avenue, Victoria, BC V5D 7H8
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant InsuranceBusiness Insurance
Specialties
High-Risk DriversNew DriversConstruction Insurance
Business Hours
SundayClosed
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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3.5
8 reviews
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L
Liam Murray
Jan 2026
Very professional
From the first call to signing the policy, everything was handled professionally. Hayes & Fraser Insurance really knows the insurance market in British Columbia.
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Priya Brown
Dec 2025
Amazing customer service
The staff at Hayes & Fraser Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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C
Christopher Taylor
Oct 2025
Good value
I appreciate that Hayes & Fraser Insurance shops around for the best rates. My auto insurance went down after switching. Customer service is generally good.
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L
Liam Mueller
Sep 2025
Wonderful experience
Needed business insurance for my small company and Hayes & Fraser Insurance made the process so easy. They compared quotes from several insurers and found the perfect fit.
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T
Tyler Roy
Jun 2025
Mixed feelings
I had mixed feelings about Hayes & Fraser Insurance. The broker was friendly but seemed disorganized. Eventually got my auto insurance sorted but it took longer than expected.
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A
Ashley Chen
Mar 2025
Does the job
Hayes & Fraser Insurance helped me find auto insurance after I moved to Victoria. Decent rates and good coverage. Not the most high-tech office but they get results.
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I
Isabella Campbell
May 2024
Couldn't be happier
Switched all my insurance to Hayes & Fraser Insurance last year. Better coverage, lower premiums, and they handle all the paperwork. Couldn't be happier with the service.
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D
David Fraser
Mar 2024
Very knowledgeable team
Hayes & Fraser Insurance has a team of very knowledgeable brokers. They helped me understand the difference between various auto insurance coverages and what I actually need.
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