Profile last updated: February 20, 2026
105 Lyon Street
St. Catharines, ON M5B 4A0
105 Lyon Street, St. Catharines, ON M5B 4A0
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Charlotte Nguyen
Reliable broker
Been with Gilbert & Hoffman Insurance for a couple of years now. They handle our home and auto insurance well. Sometimes hard to reach during busy periods.
Jean-Pierre Bergeron
Not what I expected
Based on reviews I expected more from Gilbert & Hoffman Insurance. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.
Michael Pelletier
Smooth transition
Switching from my old broker to Gilbert & Hoffman Insurance was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.
Amelia Morrison
Top notch broker
Gilbert & Hoffman Insurance found us comprehensive home and auto insurance at a price that beat what we were paying before. The team is very responsive.
Wei O'Brien
Room for improvement
Gilbert & Hoffman Insurance handled our business insurance, but the process was slow and I had to follow up multiple times. The final policy was fine though.
Alexander Mueller
Wonderful experience
Needed business insurance for my small company and Gilbert & Hoffman Insurance made the process so easy. They compared quotes from several insurers and found the perfect fit.
Mei Fraser
Pretty good
Gilbert & Hoffman Insurance helped us with our home insurance renewal. They found a slightly better rate. The process was straightforward, nothing exceptional but reliable.
Benjamin Wilson
Slow and unresponsive
Gilbert & Hoffman Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
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