Civic Insurance Brokers

Would not recommend

Had a bad experience with Civic Insurance Brokers. When I needed to file a claim, they were hard to reach and unhelpful. Ended up switching to a different broker.

Poor communication

My biggest issue with Civic Insurance Brokers was the lack of communication. I had to call multiple times to get updates on my home insurance policy. Frustrating.

Helpful but slow

The broker at Civic Insurance Brokers was very helpful and knowledgeable about business insurance, but it took a few days to get our quotes back. End result was good though.

Helpful staff

The staff at Civic Insurance Brokers were helpful when I needed to add a new driver to my auto policy. They found a way to keep the premium increase minimal.

Solid broker

Civic Insurance Brokers is a solid insurance broker. They compared quotes from several companies for our auto insurance. Could improve their online portal though.

Not what I expected

Based on reviews I expected more from Civic Insurance Brokers. The auto insurance rates they quoted were higher than what I found elsewhere. Didn't feel valued as a customer.

Smooth transition

Switching from my old broker to Civic Insurance Brokers was completely smooth. They handled all the transfers and actually improved my coverage at a lower cost.

Does the job

Civic Insurance Brokers helped me find auto insurance after I moved to St. Catharines. Decent rates and good coverage. Not the most high-tech office but they get results.