Auto InsuranceHome Insurance
Chen & Chase Insurance
Excellent
1596 Bay Street, Suite 588, London, ON M3Y 6Z7
Profile last updated: February 20, 2026
Est. 1980 2-5 team members
4.1
Insurance should protect you, not confuse you. At Chen & Chase Insurance in London, Ontario, we make insurance straightforward. As independent brokers, we have access to policies from many of Canada's leading insurance providers, allowing us to find the right fit for your needs and budget.
We offer a full range of insurance products including auto, home, tenant, condo, commercial, and specialty insurance. Our brokers are licensed professionals who stay up to date on industry changes to ensure you always have the best advice.
With over 46 years of experience in the insurance industry, we bring deep expertise and long-standing insurer relationships to every client interaction. Experience the Chen & Chase Insurance difference -- where every client is treated like our most important one. Get in touch for a free quote today.
Contact Information
Location
1596 Bay Street, Suite 588
London, ON M3Y 6Z7
Location Map
1596 Bay Street, Suite 588, London, ON M3Y 6Z7
Get DirectionsInsurance Lines
Auto InsuranceHome InsuranceTenant Insurance
Specialties
High-Risk DriversNew DriversSenior DriversLife Insurance
Business Hours
SundayClosed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
Languages
English
Photos
Reviews
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4.1
7 reviews
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O
Olivia O'Brien
Nov 2025
Great for home insurance
Bought our first home and Chen & Chase Insurance walked us through everything we needed for home insurance. They even bundled it with our auto policy for extra savings.
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A
Ashley Chen
Jun 2025
Average experience
My experience with Chen & Chase Insurance was average. They found decent auto insurance rates but nothing spectacular. Communication could be improved.
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S
Sophia Hamilton
Jul 2024
Satisfied customer
Overall satisfied with Chen & Chase Insurance. They set up our condo insurance and explained the coverage well. The quote process could be faster.
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O
Olivia Nguyen
Jun 2024
Very professional
From the first call to signing the policy, everything was handled professionally. Chen & Chase Insurance really knows the insurance market in Ontario.
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M
Marc-Andre Bouchard
Mar 2024
Renewal was painless
Just went through my annual renewal with Chen & Chase Insurance. They proactively reviewed my home insurance and found me a better rate without me even asking.
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L
Lucas Roy
Feb 2024
Amazing customer service
The staff at Chen & Chase Insurance are incredibly friendly and knowledgeable. They answered all my questions about tenant insurance and found me a great policy.
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S
Stephanie Patel
Jan 2024
Slow and unresponsive
Chen & Chase Insurance was very slow in processing my business insurance application. Emails went unanswered for days. Eventually I went with another broker.
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